MYS encourages open channels of communication available to any player or parent. We do ask that a 24-hour waiting period be respected before reaching out to discuss a game issue. The club policy is below:
Travel Program Communication Policy
The McLean Youth Soccer Travel Program has a network of staff to support its members. A chain of communication has been established to help address member's issues or concerns. In the event that a parent, player or member has a technical or administrative issue or concern, please follow the process below. If a resolution is not identified, please move to the next level of escalation. Please allow for a reasonable response time.
- First Level of Escalation: Team Coach (technical); Team Admin (administrative)
- Second Level of Escalation: Age Group Manager (listed below) and/or Director of Operations (marcia.sikes@mcleansoccer.org)
- Third Level of Escalation: Girls Technical Director (clyde.watson@mcleansoccer.org) or Boys Technical Director (omid.namazi@mcleansoccer.org)
- Fourth Level of Escalation: Technical Director (john.harkes@mcleansoccer.org)
- Fifth Level of Escalation: Executive Director (louise.waxler@mcleansoccer.org)
| Contact | Age Group | |
|---|---|---|
| Alex Pinto | Age Group Manager U9-U12 Boys | alex.pinto@mcleansoccer.org |
| Michael Newhall | Age Group Manager U9-U12 Girls | michael.newhall@mcleansoccer.org |
| Todd West | Age Group Manager U13-U19 Boys | todd.west@mcleansoccer.org |
| Clyde Watson | Girls Technical Director | clyde.watson@mcleansoccer.org |